hsp AG achieves a total process transparency right down to the workstep and the data element on the workflow level by means of structured process logics (process map, process levels 1 - 7) no matter which method is used (value chain analysis, process chain analysis, video recording, ARIS, VISIO etc.) >90% of all corporations do not have process transparency, especially in non-productive departments!
Visualization is the basis for a critical process reflection.